Account Director

Welcome to Smyle. We are a multi award winning creative agency dedicated to creating extraordinary live events and digital experiences, fusing creativity and technical innovation.


For us, the idea is everything.

Make it smart.

Make it bold.

Make it matter.


We are on the hunt for an Account Director with sensational client management skills to join our Client Experience team.


The Role

The Account Director works with a selection of key clients, and leads on developing our partnership. You will build on existing relationships, understanding client challenges and objectives and working closely with our senior management team. The Account Director is responsible for taking a broad view across all of Smyle’s service lines to deliver a blend of relevant products and services that create winning solutions for client challenges.


The role will include:

  • Accountability and strategic leadership of key clients
  • Achieving and maintaining excellent feedback from clients
  • Identifying skills and teams to deliver projects
  • Developing key relationships at all levels across a client’s business
  • Leading pitches

About You

We are looking for someone with solid account management experience on big brand accounts and has the ability to think strategically and long term.  Experience working in an agency environment is essential, and events experience is ideal. To be successful in this role, you will need to demonstrate strong experience in the following areas


  • Pitching for new business
  • Writing compelling briefs
  • Successful client relationship management on a complex account
  • Leading on key client projects
  • Developing strategic plans
  • Growing key accounts


Life at Smyle

All aspects of our projects are delivered in-house, and we are proud of the diversity of roles we offer across the business. We are growing, and are investing hugely in our people, our office space and our resources. We have a relaxed and friendly office environment, and every single person is committed to delivering outstanding work at every opportunity.


We work hard and celebrate success, recognising the talented people who work here whenever we can. We have a full social calendar of events for us to enjoy, and a very generous benefits package with a strong focus on personal wellness.


If you are reading this, and think this sounds like the role for you, apply today.